posted on Friday, March 03, 2006 1:43 PM by Endie

Apple, I hate you more now than ever

I am a PC user.  Of course, I own a variety of consoles, which tend to cluster at the shiny end of the spectrum (PSP, 360 etc), but at heart I am a PC user.  The sort who always has at least half a dozen intel-based computers somewhere in his flat, of varying vintage and usage.  As such, I have an instinctive response to Apple products, which seem to me to be obtuse, obsessed with style over function, and all the other usual pc-vs-mac cliches.

But every now and then I will say "well, hats off to Jobsie, he's given me a reason to buy Apple this time".  Suitably suckered-in by my innate desire to be reasonable and open-minded, I'll spend money on an Apple product.  And then I'll remember why I hate Apple, and all their works.

Why did I buy a new iPod?  Why?  OK, be quiet at the back: I know that I bought a new one because I was stupid enough to get the last one stolen.  But you would think that I would have learned in the first year or so of ownership that they really are under-engineered, over-designed pieces of irritation.  The arguments are, again, well-rehearsed, but this is my blog, so I get to say them nonetheless.  Here is why I hate my iPod:

  • The iTunes digital rights management is both stupidly pointless and horrible.  I can't simply burn 100 MP3s from a playlist to a cd and stick them in my sound system to use the superior speakers.  I would have to burn several CDs, name each track, rip each back onto the PC, then burn them back onto a CD in MP3 format.  So I can do it - no pirates were hurt in the making of this DRM system - but it's a total pest, so I don't.
  • And iTunes also has a horribly restricted music library, unless you are either a) 12 and into horrible pop or b) 50 and into the same music you liked when you were 20.  I could not hate Michael Jackson and Eric Clapton any more if they were up on charges beside Gary Glitter.  Getting a Sigur Ros track or something by White Rose Movement means waiting 6 weeks after release if one is lucky.
  • It couldn't attract any more scratches if it decided one evening, of its own volition, to try and drown my cat.  Which I can see it doing in its malign glory.  Mine lives in the felt pouch that it arrived with.  A month old, and my black video iPod no longer looks like it should share screen time with Hal in a Kubrick film.  Now it looks like Ken Loach has it playing the role of a Glaswegian schizophrenic who gouges himself with knives to let the voices out.
  • It doesn't work.  Right now - at this very moment - it is displaying most of the cover art for the Jesus and Mary Chain's 21 Singles collection.  Well, it is actually displaying all of said art, but the botton quarter is shifted about 100 pixels to the right of the rest, and is wrapped around the screen.  Pressing buttons will not help.  Leaving it overnight didn't help.  The reset combination is as stuffed as the rest of the buttons.  All I can do is let the batteries (don't get me started on those!) die.
  • Software updates are terrible to download and apply.  Mac users tell you that Apple are the epitome of interface designers.  But Mac users are stupid enough to buy Macs, so their opinion counts slightly less than that of my dumbass Persian Chinchilla eating machine: the stupider of my two cats.  The procedure for software updates makes even those of Real seem anything but creepy and not at all desperate, as well as wonderfully laid out by comparison.

And so on.  I will, unless they come up with a real step-change by then, not buy Apple again.  I don't remember why I did, this time.  Safety?  Because this one was black and shiny?  Because I believed that they must have got the interface right by now?  Who knows?  But I'm stuck with it now.  I think I'll go back to staring at the battery meter and willing it to die.

Comments

# re: Apple, I hate you more now than ever

Friday, March 03, 2006 4:29 PM by Mark
Tycho from Penny Arcade, a self-confessed PC-user himself raises an interesting counterpoint to your argument at: http://www.penny-arcade.com/2006/03/03#1141376160

# re: Apple, I hate you more now than ever

Tuesday, March 07, 2006 8:31 AM by Hawke
I could not have read this post at a better time. Some background. I'm a PC user by nature. Many of my extended family work for Intel. I've built a few PCs, purchased two Dells. I also own an iBook (which is my second) and an iPod. I currently work for a Public Policy Research Center that uses Apple systems to do their research (though there are PCs in the building). We've been actually using fleets of OS 9 systems and recently we've upgraded to several MacMini's, iMacs, and PowerMacs.

Here's the problem: They don't work. 10.4 decided to drop support for communicating with pre OS X systems (and considering we had a few 10.3 systems in the building that communicate fine, we didn't think 10.4 would change things).

Networking was annoying to setup and still isn't setup correctly. My windows system I can right click a folder "share!" and then that specific folder is accessible. Can't do this easily with OS X unless I spend $1000 to upgrade to the server software. All I can manage to get to show up using apple's native networking is the home directory of the logged in user or some sort of public directory that I can't figure out where to control. Gabe's "It's just easy" doesn't fly...and I'll still be dealing with getting things working right in weeks time.

I've used OS X on my iBook (I'll NEVER buy another Apple notebook, btw) for 3 years I can say I like XP a lot more. I hate the dock. Gabe and Tycho and Mac users seem to think we're simply forced to like it so through cognitive dissonance we do like it. Well... side by side I'll use XP over OS X any day.

I hate how Apple forces you to manage your files though their applications. Load up iTunes for instance (on windows, too). You want to hear a song? Have to add it to the library. Want to listen to a group of songs? Have to create a custom playlist. Can't just launch files like you could in Media Player or Winamp (which both also have great library features but don't force you to do it their way).

Don't misunderstand me. If you like OS X that's great. Just don't tell me that you like it for more than personal opinion. Apple isn't the messiah and you shouldn't feel sorry for me because I haven't seen the light (though I was tricked for a while... that genie effect is a great marketing tool). Windows has plenty of problems and I'd be glad to rant about them, too. The nice thing is when I do PC users are usually happy to agree with me and don't tell me there's something wrong with me if I don't like the way Apple does things.

Sorry for the rant Endie.

# re: Apple, I hate you more now than ever

Tuesday, March 07, 2006 9:24 AM by Endie
<i>My windows system I can right click a folder "share!" and then that specific folder is accessible. Can't do this easily with OS X unless I spend $1000 to upgrade to the server software. All I can manage to get to show up using apple's native networking is the home directory of the logged in user or some sort of public directory that I can't figure out where to control.</i>

Ack. But OSX is based on Unix!?! Imagine the hard work that Apple engineers must have put into OSX to cripple the powerful networking features of their *nix ancestor! But it is just sooo Apple to put the user in a sandbox and hide away the features ("Oh you don't want to do that... You're not to be trusted, son. Here, have a shiny media featuer instead. Run along, now."

No need for a rant. When I remember how difficult it is to get MP3s already on my machine to import into iTunes, or how unpleasant it is to upgrade the iPod software... Well, picture that scene in High Fidelity where Tim Robbins comes into the shop and Cusack imagines beating him up, but with me as Cusack and Jobs as Robbins...

# re: Apple, I hate you more now than ever

Tuesday, March 07, 2006 8:31 PM by Hawke
If I use Samba and not the regular networking I can get it to do what I want. The problem is to do that I've got to edit the smb.conf file by hand. Sure, that's fine and good... but if I wanted to edit files by hand I'd just use Ubuntu w/ GNOME over OS X. Oh well!

# re: Apple, I hate you more now than ever

Wednesday, March 08, 2006 3:34 AM by Brad
Endie wrote:
<quote>
Well, picture that scene in High Fidelity where Tim Robbins comes into the shop and Cusack imagines beating him up, but with me as Cusack and Jobs as Robbins...
</quote>

I just wanted to throw out that the scene you're referring to is my favorite scene in that movie, I absolutely, absolutely love it. That movie is brilliant and that scene is equally brilliant.

# re: Apple, I hate you more now than ever

Thursday, March 09, 2006 10:36 AM by G*ary
I, as you know, am a bit of an Apple fan. That's not to say I love everything that Apple does (that's Google that I love everything they do) but I do think they have some very positive merit.

I'm confused over the DRM stuff, it's only on stuff bought from the Music Store, I didn't realise you used that. If so you can get around the copy protection (by burning onto a CD and then re-encoding it, or I'm sure there is something to remove the DRM). Obviously this is, at least in part, a requirement imposed by the music companies themselves. FairPlay is probably just as annoying.

I'm a fan of OSX and it still seems like, IMHO, it has the edge over Vista in terms of usability. It is apparent MS has copied some of the features (such as showing an image of the application on the dock) but haven't actually seemed to match it well enough that it is a visual clue.

On the other hand MS do seem to be getting a lot right. The media centre stuff and ties with the XBox 360 for one. I'm interested in seeing what they'll bring to the field.

The BSD core is a little hidden from the user though most developers will quickly find that they'll probably do some stuff in the console.

Yeah the iPod does scratch, probably a little easier than the PSP and that's saying something.

At the end of the day I'm interested in inter-operability between machines and I'm not sure Apple see it in their business interests to work on this as much.

# re: Apple, I hate you more now than ever

Thursday, March 09, 2006 2:20 PM by Endie
Yeah, I do use iTunes Music Store, although I am looking around for an alternative. As we both said, the copy protection can be got around, but putting that 100-song MP3 cd into my main hifi does require two disc-burns and 100 of:

1 double click to find what track this is
2 slow double click (or right-click|rename)
3 type name of track

Which is required in order to rename the songs which lose track info when re-importing to burn the MP3 cd.

Which is, urm, laborious.

OTOH, the main thing thing that Vista is doing, right now, is breaking our applications. Of the three flagship apps we sell in physical form, only one runs in Vista, and that one only after pretending to fail the install. Microsoft win 2-1, as someone said. Of course, as a web developer who doesn't touch that stuff, that affects me not a jot. Lrn2prgrm nubz :)